Accelerate Agent Satisfaction with Juanita Coley | Zoom

Accelerate Agent Satisfaction with Juanita Coley

Zoom Contact Center
Young asian operator woman agent with headsets working customer service in a call center

There’s a better way to do workforce management (WFM). As more advanced AI capabilities explode onto the market, how can you capitalize on this pivotal moment in time? 

“Contact Center Whisperer” and WFM guru, Juanita Coley, stops by Zoom to share her insights into how AI is shaping workforce management, and what you can do to translate agent satisfaction into delightful customer experiences.

Warning, the times from the Zoom event product and this website do not match for this event. If you are a site admin, please correct the time. Webinar App Date: Website Date:

Register Now!

*Required information

(please include Country/Region code)

By submitting the form, I agree to the Privacy Policy.

Error while trying to register. There are missing required parameters: