Disrupt or be Disrupted: The benefits of AI in CX through the lens of Customers, Agents and the Business | Zoom

Disrupt or be Disrupted: The benefits of AI in CX through the lens of Customers, Agents and the Business

EMEA Webinars & EventsConversation Intelligence
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Are you struggling to meet your customers’ expectations for quick, personalized, and efficient service? In today’s fast-paced world, customers demand instant, accurate resolutions, self-service tools, and seamless interactions across multiple channels. If your current systems are overwhelmed and your team is stretched thin, it’s time for a change.

Join our webinar to discover how you can overcome these challenges with the latest advancements in AI and unified communications.

Key takeaways:

  • Personalized Customer Experience: Learn how to meet customer expectations for personalized interactions across multiple channels, enhancing satisfaction and loyalty
  • Efficiency Through AI: Discover how AI-powered virtual agents can reduce inquiry load, improve response times, and enable 24/7 customer support without compromising quality
  • Cost Savings and Productivity: Learn strategies to achieve significant cost savings and boost team productivity through advanced AI technologies and unified support systems
  • Live Demo: See how these tools operate in real time to transform customer interactions and support operations

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