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How to run an efficient IT Help Desk with a cloud contact center platform

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Want to deliver outstanding employee onboarding experiences for remote, hybrid, or in-office employees? Or solve internal IT issues faster and more efficiently with a more personalized interaction?

Join Zoom Contact Center experts, Dinesh Bedi and Mario Pena, to learn how an omnichannel contact center solution can help internal IT teams enhance agent productivity and efficiently support employees from wherever they happen to be working.

You’ll hear about the new Zoom Contact Center and how intelligent routing, conversational chatbots, and a video-optimized cloud solution can deliver exceptional employee experiences for help desk agents and their “customers.”

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