AI in a human world – What does this mean for Customer Experience?

AI is transforming how businesses engage with customers – driving demand for efficiency, personalization, and proactive service. But adoption often stalls due to:

• Cost and ROI concerns
• Integration complexity
• Data privacy and security
• Limited understanding and internal resistance

Join John Aspinall, on Zoom for a practical session on AI augmentation in customer experience (CX). We’ll move beyond theory to show how AI can:

• Enhance employee performance
• Improve daily operations
• Deliver real value to your customers

You’ll leave with clear, actionable insights to help make your business AI-ready – today.

Let’s get started!