Build a Virtual Agent That Works — AI-Powered CX in Action
Zoom Contact Center

See how easy it is to design, test, and launch a Virtual Voice Agent that transforms customer self-service.
Ready to bring automation to life in your contact center? Our CX expert will show you exactly how to build, configure, and launch a Virtual Voice Agent — in real time. Whether you’re new to AI or refining your current setup, you’ll walk away with practical tips and a clear picture of what Zoom can help you achieve.
What You’ll Learn:
- How to build a virtual agent from scratch
- Best practices for designing fast, helpful self-service experiences
- Real-world examples of AI-powered automation and contact deflection
- How Zoom’s integrated platform improves agent and customer outcomes
- What’s possible today with Zoom AI — and what’s on the horizon
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